WATCH THE LIVESTREAM

FAQ

  • How Do I Watch?

    Simply click the "Start Livestream" link to the left for the performance you wish to stream. A new window will open. If you have already purchased your ticket, just login and the event will begin.


    If you have not already purchased the ticjet you will see a "Buy Now" button in the lower right. You can click that to purchase your ticket.

  • Do I Need to Download any Software?

    No! You do NOT need to download any software. Room 623 makes it easy. All you need is a current, up-to-date web browser and a high-quality internet connction (4MB per second download speed suggested).

  • What if I Have a Discount Code?

    Glad you asked! When you are prompted to purchase your livestream ticket you will see an option to add a "Vouncher". You can do so if you have one.

  • Can I Get a Refund?

    Our livestream tickets are non-refundable.

  • How Long Does My Livestream access Last?

    Your livestream acess is valid for the duration of the show.

  • I’m a member. Where do I find my livestream discount codes?

    Just click on Member login (or Your Account) in the lower right of any page on our website. Then on the pop-over or new page click on "Access Your Room 623 Member Portal". Click on the "Livestream" button and the discount codes will appear on the left. 

  • Why does it say that I don't have a payment method enabled?

    This happens when you are logged in multiple devices.  Please make sure that you are logged in only one device at a time.

  • What other troubleshooting steps can I take?

    You may want to try the following:

    • Quit and restart your browser
    • Restart your computer
    • Open an Incognito window with the keyboard shortcut combination Ctrl-Shift-N (Windows) or Command-Shift-N (macOS).

Become a member of Room 623 and get FREE LIVESTREAMS beginning 9/1/2023!

LEARN MORE


#lookforthebluelight

Share by: